![]() ![]() Does the iLok light up when plugged into a known working USB port? If not, or if the iLok is physically damaged, this indicates a problem with the iLok, and it should be submitted for License Recovery and Replacement through the RMA process. If the steps above do not resolve this issue, please try your iLok on a different computer on a different internet connection If it does not, open the iLok Details and click on the Synchronize link. Press the + button to add an application. MortonC said: Hi, I just purchased a Volt 4 and was looking forward to trying out the two 'free' plugins that are currently being offered with the purchase of the Volt interfaces (the LA-2A Collection and Pure Plate Reverb). From the Firewall tab under System Preferences > Security & Privacy, press the Firewall Options button. Connect and Synchronize iLok USB Dongle Launch iLok License Manager. An alternate solution is to add the License Daemon to the exception list by finding it in its installed location. These licenses will move to the ‘Hidden’ section of iLok License Manager, and will not appear in the other sections. The simple solution to this issue is to disable the firewall. Right-click on the selected license(s) and choose ‘Hide’ from the pop-up menu. I have already reinstalled iLok, turned off my firewall, tried cable, tried wifi, started as administratorIt doesn’t matter what I try - I can’t log on. I have the problem only with iLok license manager. If your iLok appears as connected in the list, it should now work to authorize your iLok-protected software. To hide licenses from view in iLok License Manager: Select the license or licenses you want to hide. I don’t use a proxy, my internet works fine, I don’t use a virus program and nothing is blocked in the firewall. Be sure to uninstall prior to doing a clean install. The iLok License Manager uses the internet to communicate with the PACE servers that control your account information. If the iLok lights up, but does not appear as connected in the iLok License Manager application, download and install the latest version of the iLok License Manager. Diagnose an Unreliable Internet Connection. ![]() After burn my head with reinstalling, deleting preferences folder, high stress level, pull out ethernet cable from computer was the right solution. ![]() ProTools 2021.3.1 wont lunch while computer is connected to LAN router but router is not connected to WAN / internet access. Take a look at the iLok dongle entitled "Eye Lock." The problem could be with the iLok USB itself or the iLok License Manager. The iLok License Manager application is used to manage your iLok-enabled software licenses and your activation locations (iLoks and computers).With iLok License Manager, managing your licenses is as simple as 'dragging and dropping'. Re: ProTools 2019.12 unable to launch without internet access. If your iLok is not being recognized, then it may be greyed out as shown in the attached screenshot. ![]()
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